IT Onboarding Process at InvestorKit
Welcome to our guide on InvestorKit's IT onboarding process. Here you'll learn everything about getting set up with your work equipment, accessing company systems, and the steps we take to ensure you're ready to start working effectively from day one.
Process Overview
The IT onboarding process begins three days before a new starter's joining date and involves multiple stakeholders working together to provide necessary equipment and access.
Key Stakeholders
- Operations Team - Primary coordinators of the IT onboarding process
- HR/Onboarding Coordinators - Responsible for initial communication
- IT Help Desk - Provides technical support and documentation
Pre-arrival Process
Documentation Requirements
- IT Policy review and signature
- Working address confirmation
- Equipment requirements assessment
Equipment Allocation
At InvestorKit, we’re pleased to support flexible Work From Anywhere (WFA) arrangements. To help you create a productive and secure remote work environment, employees can access a one-time allowance of up to $250 for necessary WFA or IT equipment. To claim the allowance, please submit your receipts through Xero for approval and reimbursement. We kindly ask that all purchases align with company standards to ensure they best support your work.
Device Setup Process
Required Steps
- The default setup using the format: (LastName)InvestorKit2153!!
- Username configuration using company email format
- Device enrolment through Splashtop
- Mandatory IT onboarding session booking
Support and Documentation
For ongoing support:
- Email helpdesk@investorkit.com.au for technical or equipment related assistance
All steps of the process are documented and tracked by the Help Desk and Operations Team for quality assurance and future reference.