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6. Running a Strategy Session

Everything you need as a strategist to run a client Strategy session

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Welcome to the strategy session! The key to being a great strategist is your ability to guide and facilitate these sessions while building client trust and confidence. This section provides essential concepts and tools to help you conduct effective strategy sessions and gather all necessary client information to move forward.

 

Table of Contents


 

The importance of Strategy

A client of InvestorKit needs a Portfolio Strategy Session to ensure their property investments align with their long-term financial goals and personal circumstances.

Here’s why these sessions are crucial:

  1. Personalised Investment Roadmap: Every client has unique goals—whether it’s building wealth, achieving financial freedom, or generating passive income. A Portfolio Strategy Session tailors a clear, actionable plan based on their aspirations, risk tolerance, and current financial position.
  1. Strategic Market Insights: With access to InvestorKit’s data-driven market analysis and expert insights, clients gain a deeper understanding of which markets and property types can maximise their returns and align with their overall strategy.
  1. Long-Term Portfolio Planning: This session helps clients think beyond a single purchase, focusing on building a balanced and scalable portfolio over time. It ensures that every property acquisition works towards a bigger-picture strategy.
  1. Risk Management and Due Diligence: Clients are guided on how to minimise risks, manage cash flow effectively, and make informed decisions. This is critical to avoiding common investment pitfalls and ensuring sustainable growth.
  1. Aligned Vision and Execution: The session ensures the client’s goals are well understood and aligned with the strategies InvestorKit recommends, setting the foundation for seamless execution and results.

In short, a Portfolio Strategy Session provides the clarity, direction, and confidence clients need to succeed in property investing, while leveraging InvestorKit’s expertise to fast-track their journey toward financial freedom.

 
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The Portfolio Strategy Session

The strategy session is your first interaction with clients after they sign their agreement—making this initial impression vital. A strong first meeting builds trust and confidence, showing clients they're in capable hands. By running a well-prepared, knowledgeable session, you establish yourself as their trusted guide who will support them throughout their investment journey.

If we take the lens of the client, this is where they will:

  • Meet their main contact and key relationship to guide them on the journey regarding scaling their portfolio
  • Gain clarity on what property can do for them and their future - exciting!
  • Learn about portfolio strategies and market research
 

Training Material

Complete session training with Adrian

Must watch! In the below videos, Adrian will walk you through best practice when preparing for and running a portfolio strategy session

 
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Part 1: Planning for the Portfolio Session

 
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Part 2: Kicking off the sessions

 
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Part 3: Confirming and auditing the information

 
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Part 4: Mapping out the plan

 
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Part 5: Discussing next steps

Let’s bring it to life! Here are some strategy calls for you to see it in action

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The Busy Professional:

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The Conservative Couple

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The Ambitious Climber

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The Legacy Builder

 
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Make sure to watch this video that Arjun did with Todd on Pizza and property. These are all great concepts that we regularly go through in our strategy sessions, with various considerations and framing his thoughts. This helps a lot in your conversations and gaining clarity with the client.

 

Gameplans

Gameplans is your primary tool for mapping out portfolio strategies and crunching the numbers. Below you'll find two essential resources: first, a training guide covering the individual Gameplans pages and our typical usage methods, and second, a comprehensive course by Jordan (Gameplans' founder) that explores each tool feature in detail.

Must watch! The below videos have Adrian going through the Gameplans pages and how to use the tool
 
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Part 1 - Client View and Default Assumptions

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Part 2 - Detail & Scoreboard Pages

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Part 3 - Portfolio Page

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Part 4 - Map Page

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Part 5 - Compass Page

 

Q&A - Part 1

 

Q&A - Part 2

 
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For further depth on various features on GamePlans itself, feel free to visit their system training.

Gameplans course - www.gameplans.com.au
 

Portfolio Strategy Calculator

We use this tool to talk to clients about their monthly savings as well as guide us on creating a passive income target.

Portfolio Strategy Calculator v3 Tutorial

Portfolio Planning Session Scripts

The below scripts serve as guidance on how to run your strategy sessions and how we want to guide the conversation.

We don't want you to sound robotic by repeating identical phrases—instead, cover the key topics while letting your authentic personality come through during client calls.

Checklist portfolio planning script - https://docs.google.com/document/d/1VvYgsi312xjQLyCrN3VYbHzxgqcQwIWJ4qskijk6ziY/edit?tab=t.0

Brief Creation Sessions

Brief creation sessions are basically just shorter portfolio planning sessions, without the tools and as much strategy.

These will often only occur when a client has been referred by a partner who is doing their strategy and doesn’t believe ours is required.

Pre-Session Preparation

Contact the Referring Financial Planner and add them to the portal workspace

  • Call the referring planner directly.
  • Gather any key requirements or constraints, such as:
    • Minimum yield
    • Maximum purchase price
    • Any strategic or structural considerations (e.g. asset class preferences, SMSF rules, etc.)
    • Goals
  • Invite the Financial Planner to the Client’s Workspace as a ‘Collaborator’

During the Session

  • Run your standard brief creation session with the client (either solo or with the planner present if they’ve opted in).
  • Use planner-provided context to probe deeper into financial needs and client preferences.
  • Flag any gaps or misalignments between the client and planner’s inputs early.

Post-Session Actions

Kickoff Message with Brief Summary

  • Send a kickoff message to both the client and financial planner that includes:
    • A summary of the discussion
    • The agreed-upon brief going forward (location types, price range, yield, strategy notes)
    • Clear next steps and timelines
 
Brief creation checklist - https://docs.google.com/document/d/1Fwfu7AiPbcuf7J2rnoL1E2eCBmTCKc5jjYmbuNDtZdA/edit?tab=t.0
 

Mental frameworks for Strategy Sessions

Framing a call

It’s important that you frame the call correctly, because this sets you up for success for the rest of the call. Putting ourself in the clients shoes, the client has invested a lot of time and money already learning about our company and process, and now we are the first person they meet to begin their journey. (No pressure!)

So how do you show up for the call? How do you build rapport and trust?

Framing the call is essential.

You need to ensure that the following is covered as begin your call

  • Introducing yourself, but setting your status as the advisor, the partner who will guide and educate them
  • Connecting with them using the FORD principle, but largely honing down on their dreams. What is their goal? Why is this important to them? Does their goal make sense?
  • Understanding what would make the call a success for them
  • Setting expectations - what do you need from them to be accountable to this goal, but also being transparent if their goals have changed and communicating that to you. Also making sure they tell you if they’re not comfortable, and work with you when challenged to think about the options

Setting goals and achieving them

At InvestorKit, we focus on understanding clients’ long-term goals and showing how property investment can help achieve them. While we keep the excitement alive, we plan conservatively, presenting a “worst-case scenario” to account for life’s uncertainties. This approach ensures realistic expectations, and because our performance often exceeds these projections, clients frequently reach their goals faster than planned.

Even with conservative numbers, we highlight the potential to build substantial passive income, balancing realism with motivation. By setting achievable targets, we create moments of success during reviews, where clients feel encouraged by exceeding expectations rather than disheartened by falling short. Any results above projections become a welcome bonus!

We also value conversations about more ambitious goals, which help deepen relationships and set meaningful, longer-term objectives. It’s about finding the balance between cautious planning and inspired ambition.

More importantly, make sure to uncover their WHY in their goal. This is your golden star to always bring back the conversation to.

Matching and Mirroring

It’s important to ensure that you’re matching and mirroring with the client. Remember, people respond to people who they like, and that is often personalities that are ‘similar’ to themselves. So how do you match tonality? Here’s a few steps:

  1. Start with a neutral tone as you enter the call
  1. Assess their body language - how are they showing up? Analyse their speech pattern, cadence, the types of words they use and inflections
  1. Slowly bring it into the conversation
    1. As an example, if they are a very intelligent investor with short and sharp answer, you can start to be more direct in your responses
    2. Or if they talk a lot, you can bring storytelling in that they will resonate with
    3. Or if they flood you with questions, make sure to bring in a lot of detail when you answer them

Creating energy throughout the session!

A key part of every session is bringing energy and excitement to the client’s journey. Building a portfolio is a path toward achieving their goals, and your enthusiasm about their vision and how we’ll get there makes them far more receptive to the plan.

Clients choose us because they know we genuinely care about their success. Showing up with energy reinforces this trust and connection. Too low energy, on the other hand, risks sending the wrong message. Be the person they want to work with—engaged, positive, and invested in their success.

Less involved partners

It’s important to note that partners should always be included, even if they are less involved. When in conversation if you notice that one person is less involved, make sure to always direct to the other partner for confirmation. While they may be silent on call, they often are pulling the strings in the background! Make sure to directly address them on your calls to show them that their input is important as well.

If they aren’t on the call, we need to bring this upfront to the client who is. That even if they aren’t making the decisions, that we want them to be fully involved, if they’re a part of the journey at all. We can openly discuss with the client that if they have full authority to make a decision, then they can go at this alone. But if they have to justify ANY part of the decision with their partner, then we want to help them be in the best position to make a decision. As we’ve seen other clients miss many good opportunities because of this, and we want this to be easy for them. Otherwise, we go down this path, and that’s the risk they’re exposed to.

Proof, Promise, Plan (For clients who need strong advisory direction)

Often you will face this with bigger budget customers, they have more options, which leads to more analysis paralysis

The framework goes like this:

PROOF - ‘I can recall a client who was in a very similar spot to you, time poor, not sure what to do with their budget exactly like yourself. I was able to work closely with them and get them to X result’

PROMISE - ‘I am confident we can build a diverse multi property portfolio and deliver you on the growth as well’

PLAN - Deliver the direction

 

When you notice a client can’t decide, providing them options will create more uncertainty. In this moment it’s important to recognise that you are the advisor, and they came to us looking for guidance.

Real life examples and stories resonate with clients most, if you don’t remember actual names just use a common name.

Objection handling

The key framework for this is the following

  1. Talk about the concern, be curious
  1. Break down why they feel it’s actually a concern for them
  1. Consider the other side with them and suggest what they may not be seeing as a bigger picture. Make sure not to position this as them being wrong, but you sharing your opinion
  1. Pitch to wrap it up
 

Remember to always go deeper, have a curiousity mindset to uncover where the root cause is.

 

Portfolio frameworks for Strategy Sessions

Portfolio Construct

When building a portfolio, we focus on “portfolio construct”—a strategy designed to create a well-rounded, diverse portfolio rather than simply chasing the latest hot market or making isolated purchases. For long-term buy-and-hold investors, this means avoiding overexposure in any single area by diversifying across price points, states (for legislative protection), and economic drivers. This approach reduces risk and leverages counter-cyclical markets, ensuring steady growth even when some areas slow down.

We prioritise diversification to safeguard against inevitable market dips, knowing that no single market performs strongly all the time. By investing across different market cycles, we maintain balance and consistent growth, aligning with our scaling framework. For example, while foundation markets may not always deliver the highest growth, they provide crucial stability as regional markets deliver higher returns during expansion. This strategy suits long-term portfolios but may require adjustments for active investors using a core-satellite approach, where short-term trading is part of their plan.

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Refer to core-satellite investing strategy article by Investopedia for more details: Link iconA Guide to Core-satellite Investing

Building their strategy with the portfolio scaling framework

Building on the Portfolio Strategy video from the previous section (link), we consistently use our portfolio scaling framework as a foundation. While each client needs a unique strategy based on their income, existing portfolio, and goals, your role is to create a plan that achieves their objectives while applying InvestorKit's proven portfolio scaling framework.

 

Our portfolio scaling framework typically looks like this:

  1. Start with foundation properties to build equity (higher-priced assets)
  1. Progresses to momentum assets (cheaper regional markets)
  1. Move to passive assets to increase income and boost lending (commercial).
 

If clients prefer to skip the foundation stage, that's perfectly fine! While we can explain the benefits of including foundation properties in their portfolio, some confident clients may choose a different path.

Tailoring to their circumstances

The more you customise a strategy for each client, the more valued and understood they feel, moving away from one-size-fits-all advice. Building strong relationships requires making clients feel that our recommendations are truly personalised to their situation.

Since every client's situation is unique, they often seek guidance on what works best for them. While we cannot provide formal financial advice, we can adapt our approach to each client's circumstances using these frameworks:

Leading them towards the options

You can use the below framework to guide clients to a particular direction, if you feel they are one that needs a more subtle nudge compared to a strong ‘advice’ direction like in the Proof, Promise, Plan framework

  • Discussing the pros and cons or markets and strategies
  • What I’ve seen clients do is… (Case studies to back up both strategies)
  • Asking them ‘which one do you think you are?’ or if you want to guide them to one side ‘I have a feeling you’re this?’

Condensing a client’s acquisition phase

Our portfolio scaling framework encourages clients to make purchases within a condensed timeframe early in their journey. This approach allows more time for compound growth, maximising their long-term results.

A tight acquisition period benefits both the client and our business. Clients can build larger portfolios faster, setting the foundation for greater wealth creation, while we secure repeat business as they progress quickly to their next property. The initial strategy session is key to introducing this concept and setting expectations for multiple purchases in quick succession. By explaining this clearly, clients will understand and anticipate the progression when it’s time to discuss their next purchase post-settlement or within the year.

Flexing variables to hit a target

At times our clients will turn up to a strategy session with clear goals in mind, it could be they are after the mythical 10 properties and $100k in passive income (in 10 years of course!), or that they want to buy their PPOR in 2 years as part of their strategy, but still want to buy and hold investments.

When you crunch the numbers and begin mapping out the strategy to get there and you take our traditionally conservative approach to the plan, you may find cases where it will be difficult to hit even the worst-case scenario for clients.

In these scenarios, we have multiple levers that we can pull to make the results better.

 
  1. Savings rate - This plays a key role in how quickly they can build deposits, purchase assets and pay down debt. Approach this by challenging the client in an encouraging way - “I’m sure you could hit a savings target of $2000 per month right, that’s only an extra $500 more!”. This will probably be what changes results the most if clients' plans have remaining debt in the long term due to low savings amounts
  1. Commercial property - If they have a good residential base, look at factoring in commercial property in their plan to dial up the passive income
  1. Consider SMSF - Great upsell opportunity here. If clients have a healthy balance of Super, talk to them about considering SMSF to grow their wealth faster through property
  1. Consider superannuation balance - Put the disclaimer with it not being financial advice, but you can top up the passive income by taking their super balance, assuming a 5% dividend yield to calculate the passive income they would also have from Super
  1. Selling a property - If they still have debt at the end and that’s holding their passive income back, consider selling a property they have
    1. If they have a long time frame, consider adding an additional purchase and selling later down the line to clear additional debt
    2. Can also dial up the 3-year growth to 7% instead of 5% for these assets, for some outperformance
  1. Downsizing PPOR - A huge amount of debt can be cleared with this, talk to them about their home if they have one, how they won’t need all the space and will probably go to a nice small unit or apartment. Then find comparables online and compound them at a lower growth rate for the calculations of downsizing in the future
  1. Considering trusts - Trusts can be a way to get around limitations in borrowing capacity in the client’s personal name, you may be able to create a plan with more properties by using trusts to help them achieve the goal they want
  1. Selling properties to invest in other assets - Discuss how property is great for growing wealth through leverage and building equity, but not the best in terms of generating cashflow given all the additional fixed costs. Model out selling properties and then using the 5% dividend yield calculation to see how much passive income that generates
  1. Wage growth - Increase their wage growth to 5% if you think they will have strong wage increases in their job. Approach this with excitement and talk about their aspirations with their career, and how you see many clients map out their numbers only to exceed it due to career growth
  1. Yields - Increase the required yields on the properties as a last resort as this can restrict briefs and opportunities
 

Lending Strategy

Check out the below updates for lending!

Trusts (29/01)

  • Which lenders do self-declaration?
    • Macquarie and Westpac
      • Doesn’t apply to self-employed applicants for Westpac
    • We can borrow within a trust, set up a separate trust, and then self-declare to say it’s self-sufficient for these lenders
  • ⁠Which lenders do we not need it to actually trade profitably?
    • NAB - Broker declaration
    • Bankwest doesn’t do any trust applications
      • We can purchase in a trust, then go back to personal at Bankwest
  • ⁠Which lenders need accountant docs? What does that doc look like and how do you best position with an accountant so they support where they should be supporting?
    • 95% of lenders
    • Jack to send some example letters
  • ⁠Do you need a full FY or can you do during a year?
    • Depends on the accountant, can be a quarter, can be a year
  • ⁠Can you tip in money on your own or another entity you have to make it positive (if a biz owner). Which banks ok with this?
    • Yes, doesn’t matter if it’s a business owner
    • Doesn’t work for P&I as loan repayments are the same even if you put in an offset balance, but can do as 'consulting fees', etc.
    • Reliant on the accountant, not the bank as they just get the letter
  • ⁠Do you get LMI waivers if going for trust purchase up to 90% for certain occupations?
    • ANZ - usual exceptions - Accountants, Lawyers, Medical, etc.
    • Many lenders don’t do 90% LVR even with LMI for trusts
  • Can you access guarantor loans but still purchase within a trust structure (have had this question come up a couple of times)
    • No, but could do trust and then guarantor after potentially, would need capital
 
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Example script to position trusts:

“We are noticing a trend of a lot of clients setting up family trusts to buy property in. Whilst this has accounting pros and cons to think about for your situation, the main reason many people are doing this is for finance purposes.

Through finance strategies with trusts and certain bank policies, clients have been able to extend their borrowing capacity to purchase more properties as a result of the structuring.

What I would suggest is having a broker on your side that specialises using trusts, which is what we have to help clients who work with us.  Would you like me to do an introduction? From there you can have their lending strategy support and specialisation alongside guidance from an accountant for entities like trusts”.

(Introduce to Jacks team with a template email highlighting that the customer is seeking support with trust strategy lending).

And then you can say the below

“When it comes to the portfolio plan we will be creating here, I will be making it from a conservative perspective which only considers the assumptions I’ve shared here with you today. Not scaling servicing through trusts. How we build upon this plan though to further acquisitions that includes graceful finance strategies will be in portfolio reviews each year and through involving specialist finance contacts to help you regularly review your finance position too”

Selling frameworks for Strategy Sessions

Upselling SMSF

SMSF provides a huge opportunity for clients to grow their portfolio faster and further than they possibly could in their personal name. When a client has a sufficient balance, the strategy session offers a perfect chance to introduce SMSF investing, even if clients haven't considered it before.

 
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Example script:

I noticed your Superannuation balance was over 175k. Typically with clients that we’re working with, we find that as your journey progresses, there are limiting factors to grow the personal portfolio.

Take <Example Client> for example, they purchased five properties and then were stuck and couldn’t expand their portfolio. The way they got around this was that they set up an SMSF and were able to purchase within that entity. This allowed them to grow their portfolio further without changing their lifestyle.

If I may, I just want to show you how it would impact your plan. Model out an SMSF purchase in the plan and show them the positive change in results

If they’re very receptive: Would it make sense for me to do an introduction to a referral partner who can have a chat with you to see if it makes sense for you?

If less receptive: Just an idea to think about, I think it would be great for your portfolio but I’ll leave it to you to have a bit of a think about and we can always continue the discussion after we make this purchase!

 

Following up and nurturing on SMSF:

Following up is key to guiding clients, so they don’t sit in a position five years from now wondering why they didn’t pull the trigger earlier. See below for some ideas on how to nurture your clients to explore the path of investing within SMSF.

  • Set a note so that at settlement, you can pick up the conversation again. This doesn’t mean you have to pitch it in the call, it can be to book a proper call to see if they’re open to continuing down the SMSF path
  • Follow up with all of our amazing SMSF assets, and mention that you were thinking about them and their scenario
 

Upselling Commercial

Commercial property can be a powerful addition to a portfolio, especially for clients who are aiming to boost cashflow or transition into a more passive income-focused phase. It’s particularly useful for clients with significant equity or cash reserves, or those who are approaching retirement and looking to replace income.

Often, clients don’t realise how close they are to being able to leverage into commercial. A strategy session is a great opportunity to plant the seed — even if they don’t act immediately, it becomes part of their longer-term thinking, like what we’ve done for many clients who are 5+ years into their residential journey and transitioned.

Don’t pitch commercial as a replacement for residential — position it as a next phase of the portfolio that kicks in once the foundation is built. This makes clients feel like they’re progressing and unlocking new parts of the journey.

 
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Example script:

Your portfolio position is tracking really well and looking at your equity and cash position, it’s sitting at a point where we usually start looking at whether commercial could be a smart next step.

For example, one of our other clients in a similar position recently used their equity to purchase a commercial property returning a 6% net yield, which completely covered their living expenses. It helped them take pressure off their personal cashflow and significantly fast-tracked their retirement plans.

Let me show you what this would look like in your plan. (Model out a commercial asset with a conservative yield and repayment setup and compare to their base case)

If they’re curious and receptive: Would you like me to talk more about some of the assets we’re sourcing for clients in a similar position?

If they’re hesitant: No worries at all — something to keep in your back pocket. It’s often one of those things we revisit after we built out our portfolio foundations, but you’re definitely on track to explore that soon.

 

Look for the following trigger points for clients:

  • $525k+ in equity or cash — especially if already deployed in 2–3 residential assets
  • Clients focused on income — often pre-retirees or those wanting to reduce work hours
    • This can be through looking at their numbers, but also listen to their subtle messaging on their cashflows
  • Mature portfolios that need servicing uplift — where cashflows and servicing are becoming issues
  • Diversification of asset base and risk exposure — ready for fewer properties, more net return and lower risk
 

Following up and nurturing on commercial:

Similar to SMSF, clients may not move straight away, especially given commercial is a big ticket item — but continued exposure to education, real and relevant examples, and numbers keeps it top of mind.

  • At each review, revisit the growth vs cashflow balance — as the portfolio grows, commercial becomes a natural next step, especially as negative cashflow builds with each residential purchase
  • Highlight any recent successful commercial purchases we’ve made for other clients (photos, ROI, yields, timelines)

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