Purpose
This SOP outlines the steps required to apply for NSW mutual recognition of a Queensland property licence, allowing InvestorKit staff to legally operate in NSW.
Before You Start
Confirm with your manager:
- Do you need a Class 1 or Class 2 licence? (Default to Class 2 unless told otherwise)
Have the following ready before beginning your application:
- QLD licence details (type, number, expiry)
- Driver licence details
- InvestorKit ABN and business address
- ABN: 39 625 882 108
- Business Address: M01/151 Clarence Street, Sydney NSW 2000
- 2 proof of identity documents (e.g. driver licence, Medicare card, or passport)
Procedure
Step 1 — Log in to Service NSW
Go to service.nsw.gov.au and log in to your MyServiceNSW account.
Step 2 — Find the right service
In the search bar, type: Apply for a property licence under mutual recognition
Step 3 — Start the online application
Click Apply online and complete the fields until you reach the document upload section. Stop here and complete Step 4 before proceeding.
Step 4 — Download and complete the mutual recognition form
Download the form here: Notice for Registration of Equivalent Occupation (PDF)
Complete all sections:
- Registration duration (1, 3, or 5 years)
- Registration type — Class 2 unless Class 1 is required
- Personal details, InvestorKit business details, and QLD licence details
- Any other state registrations (if applicable)
- Signature and date
Step 5 — Prepare your documents
Save all files as clear, legible PDFs using the following naming convention:
MutualRecognitionForm_FirstLast.pdf
QLDLicenceEvidence_FirstLast.pdf
ID1_FirstLast.pdf
ID2_FirstLast.pdf
Step 6 — Upload documents and submit
Return to your Service NSW application and upload all documents. Before submitting, confirm:
Pay the application fee and submit. Save your confirmation/reference number.
Step 7 — After submission
Processing takes up to 10 business days. Monitor your email (including spam/junk) for any follow-up from NSW Fair Trading. Once approved, save a copy of the approval and forward it to Operations.
Step 8 — Request reimbursement
Log your application fee as an expense in Xero. Attach your Service NSW payment receipt to the expense claim before submitting.
Common Mistakes
Mistake | How to Avoid |
Blurry or cut-off documents | Check each file is legible before uploading |
Wrong licence class selected | Confirm Class 1 vs. Class 2 with your manager before starting |
Missing or insufficient ID documents | You need 2 proof of identity documents — ensure both are ready before starting |
Typos in email, licence number, expiry, or address | Copy directly from source documents where possible |
Not saving the confirmation number | Screenshot or note it immediately after submitting |