Service NSW: Mutual Recognition Application Guide

What you’ll need before you start

• Your current interstate licence/certificate details (type, number, expiry)

• Your ID details (driver licence info)

• InvestorKit business details (for the business section in the form)

• Supporting documents as PDFs or clear photos (for uploading)

• The mutual recognition form (you will download this from the Service NSW page)

Step-by-step: Service NSW → Mutual recognition form → Lodge

Step 1: Log in to Service NSW

• Open the Service NSW app (or the Service NSW website).

• Log in to your MyServiceNSW account.

Step 2: Find the right mutual recognition service

• Use search and type:
• Apply for a property licence under mutual recognition (Agents)
• or Apply for a property certificate under mutual recognition (Assistant Agents)

Step 3: Start the online application

• Open the correct service.

• Review the eligibility and “what you need” section.

• Select Apply online and follow the prompts until you reach the document section.

Step 4: Download and create the mutual recognition form

• On the mutual recognition service page, download the Notice for Registration of Equivalent Occupation (PDF) - https://ablisfiles.business.gov.au/newsouthwales/resource/ap5210.pdf

This PDF is the mutual recognition form you must complete and attach.

• Open the PDF and complete all relevant sections, including:
• Registration duration (1, 3, or 5 years)
• What you’re applying for (choose what matches your InvestorKit role)
• Your personal details
• Business/employment details (InvestorKit-related)
• Current interstate registration details
• Other registrations history (if applicable)
• Declarations, signature, and date

Step 5 (if required): Prepare your uploads (make it easy for the reviewer)

• Save your files as clear PDFs or high-quality photos (readable, upright, not cut off).

• Use simple filenames so it’s obvious what each document is, for example:
• MutualRecognitionForm_FirstLast.pdf
• LicenceEvidence_FirstLast.pdf
• ASIC_Extract_InvestorKit.pdf
• ID_FirstLast.pdf

Step 6: Upload documents in the Service NSW application

• Return to your Service NSW application.

• Upload:
• The completed mutual recognition form
• Supporting evidence requested in the application (licence evidence, ID, ASIC extract, and any other required documents)

Step 7: Final check and submit

• Double check the common error points:

• Email address is correct

• Licence number and expiry date are correct

• Addresses and postcodes are correct

• All required documents are attached and readable
• Pay (if required) and submit the application.
• Save the confirmation or reference number for internal tracking.

Step 8: Request reimbursement

• Keep your payment receipt from Service NSW.

• Email your receipt to Operations@investorkit.com.au

• Use the subject line: Mutual Recognition Reimbursement

• Include your name and the payment amount in the email body for faster processing.

Common mistakes to avoid (quick checklist)

• Uploading blurry or cut-off documents

• Selecting a licence type that doesn’t match your InvestorKit role

• Missing the ASIC extract or required evidence

• Typos in email, licence number, expiry date, or addresses