At InvestorKit, we're committed to delivering exceptional outcomes in property investment through a clear set of guiding principles. This article outlines our mission, vision and core values that drive our organisation forward. From our unwavering focus on client success to our dedication to continuous improvement, these foundational elements shape how we operate and serve our clients in the Australian property market.
Vision Statement
“To be the most trusted, data driven Buyers Agency for successful business owners and professionals looking to scale their portfolios.”
Mission Statement
“To improve the lives of our clients by helping them invest with confidence, outperform the market and build a high performing property portfolio.”
Values
■ Growth: We’re always seeking continuous improvement and strive to help others to do the same.
example of what this looks like in action:
- Seeking constant feedback from your leaders and peers, challenging yourself to step into uncomfortable moments in order to learn, being open to taking on new responsibilities and supporting and celebrating the efforts of those around you. You push to be the best version of yourself you can be
■ Clarity: There’s a lot of noise, we aim to simplify it and be a voice of reason.
example of what this looks like in action:
- We live the value of clarity by fostering transparent communication and streamlined processes across our team. This means that in every interaction—whether through focused meeting agendas, open discussions on project goals and progress, or straightforward client updates—we ensure everyone understands our objectives and next steps. We prioritise clear, constructive feedback to support growth, simplify our documentation for easy access, and set transparent performance expectations so that everyone knows their impact. By making information readily available and setting clear expectations with our clients, we create an environment where every team member is empowered to contribute effectively to our shared success.
■ Humility: We’re humbled to serve and never forget it’s a privilege.
example of what this looks like in action:
- You recognise the success of others and share in the wins, giving credit where it’s due. Being growth minded, you seek out feedback and are open to the critical as well as the praise, letting others speak and share their thoughts and ideas willingly before providing your perspective. You openly admit mistakes and are honest with your leaders and team mates. Most of all, you are always willing to help - offering support and assistance to everyone who needs it without expecting anything in return.
■ Diligence: We do the research, give our time and knowledge generously and we don’t cut corners.
example of what this looks like in action:
- You follow the processes laid out for you and ensure that you do the research before you act, leaving nothing to chance. You remain curious in every situation, seeking to understand and ensure that you have truly identified the right path forward for yourself, your client and our company. You are never too busy to help our clients, doubling down on your desire to bring clarity to the chaotic world of property investing by providing the answers they need, when they need them.
■ Results: We will always have our client’s best interests at heart and be fully invested in their success.
example of what this looks like in action:
- You are goal orientated and work towards outcomes, stopping at nothing to ensure the result you want to achieve are realised. When things go wrong you own it immediately, working across the company with the right people to get a positive outcome for our clients and InvestorKit. You put our clients needs first, advising them of when to act and when to walk. Even if it is the difference between meeting your goals for the month, you will never compromise a client in order to win.